Your Insurance Company Has Their Adjuster — Now You Have Yours.
Licensed public adjusters, appraisers, and umpires serving Florida. No recovery, no fee.
Mark Hobales — Founder & Licensed Public Adjuster
OTM now serves Pensacola to Panama City.
Pensacola · Gulf Breeze · Navarre · Destin · Fort Walton Beach · 30A · Panama City and surrounding communities.
Residential · Condo & HOA · Commercial · Direct adjuster access
Past results do not guarantee or predict the outcome of any other claim.
FL Firm License G041483/FL Adjuster License W595496
Assertive Advocacy, Maximum Recovery
The reality is simple. When there is a property damage claim, the insurance company has adjusters, consultants, engineers, attorneys, and experts working to protect its interests.
The policyholder has the same right. That is why public adjusters exist.
Public adjusting exists because the legislature recognized there is an imbalance of power between insurance companies and consumers. My job is to help level that playing field.
I founded On The Mark Claim Adjusting to advocate for policyholders, document their damages properly, and make sure they are not left to navigate the claim process alone. Because after a loss, you should not have to fight your insurance company by yourself.
— Mark Hobales
Founder & Owner, On The Mark Claim Adjusting
Why Policyholders Choose On The Mark
- No recovery, no fee — our fee applies only if we recover on your claim.
- A licensed team that documents the complete scope of covered damage, not just the obvious.
- Forensic-first investigation from day one.
- Direct access to your adjuster — never a call center.
- A firm built by people who lived through Florida's worst storms and chose to fight for the people on the other side of the claim.
What Our Clients Say
"I have never encountered a better public adjuster. His professionalism and know-how make him a standout in all things insurance."Hannah Fermin
"Mark is the best, did a great job handling my claim. Walked me through every step of the way. Really an amazing guy."
"Mark was great to work with. My insurance company was essentially non-responsive and extremely difficult to deal with. Mark stepped in and took over."
Claims We Handle
Property claims aren't one-size-fits-all.
From homes and commercial buildings to specialty property and claims already in dispute, we handle losses across a wide range of property types and situations.
Serving Property Owners Across Florida
Florida is home. Our public adjusters serve property owners throughout the state.
Florida Panhandle
Pensacola · Destin · Fort Walton Beach · 30A · Panama City
OTM serves property owners across Escambia, Santa Rosa, Okaloosa, Walton and Bay counties, with Hurricane Isaias recovery resources organized by county.